Using AI to develop conversational skills

The chatbot, taking on the role of a Standardized Patient, offers structured conversations to guide students into an effective flow of questioning. It integrates components of existing technologies such as Google, AWS, and Unity to reduce barriers to its (re)development and acceptance. The chatbot was used as a supplementary tool in two trimesters to train physiotherapy students in clinical history-taking before clinical placement. The talk will share the system architecture of the chatbot, user testing results, challenges faced, and recommendations for competency-based education implementation.