MK
Publications
- Resources, capabilities and competencies: a review of empirical hospitality and tourism research founded on the resource-based view of the firm
- Evaluating foreign market entry mode theories from a hotel industry perspective
- What matters for hotel executives? An examination of major theories in non-equity entry mode research
- An examination of the progressive effects of hotel frontline employees’ brand perceptions on desirable service outcomes
- The Non-Equity Entry Mode Choices of International Hotel Organizations in New Zealand
- The enigma of franchising in China
- Technology-Based Solutions to Effective Sustainability Benchmarking in the Hotel Industry
- Hospitality report: reporting on New Zealand's Hospitality Industry (2011)
- The Effect of Service Robots and Other Technology on Job Profiles in The Hospitality Industry
- Green Arithmetic - Carbon Footprint Calculators for Tourist Attractions
- Integrating Data Analytics in Crisis Management
- Evaluating Foreign Market Entry Mode Theories from an Industry Perspective
- If You Can’t Beat Them, Join Them: Diversification as a Means for Competitive Advantage in the Accommodation Sector
- Management contracts and franchising: a two-study examination of non-equity entry mode choice in the hotel sector
- Green Balance - Sustainable Hotel Operations at a Glance
- Non-Equity Entry Modes in the hotel Sector: An Examination of the Factors Prompting the Choice between Franchising and Management Contracts
- Use it or Lose it: Exploring Alternative Workspaces as a New Business Model for the Hotel Industry Post Covid-19
- Integrating Sustainability in Hospitality Operations: The Case of Carbon Footprint Calculators
- The Enemy of my Enemy is my Friend: A Comparative Analysis of how Hoteliers and Online Travel Agencies View the Rise of the Sharing Economy
- Global Hotel Alliance: Strategy Discovery Moving East
- Pick the low hanging fruit: Improving the Sustainability of Small and Medium-Sized Hotels in Singapore
- Achieving Institutional Isomorphism in International Franchising through Knowledge Transfer: Evidence from the Food and Beverage Industry in Cambodia
- Two heads are better than one - a collaborative approach to hotel sustainability
- You can't Improve on What You Don't Measure: Linking sustainability to revenue management
