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User experience chatbot rev final.pdf (325.01 kB)

User experience on a virtual patient chatbot for physiotherapy student training

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conference contribution
posted on 2024-02-02, 07:48 authored by Chien Ching LeeChien Ching Lee, Malcolm Yoke Hean LowMalcolm Yoke Hean Low, Liming LuLiming Lu, Hwee Hoon LeeHwee Hoon Lee, Benjamin SoonBenjamin Soon

This paper presents user testing findings on a chatbot used to train physiotherapy students in clinical history-taking, and the enhancements made based on the findings. The chatbot takes on the role of a Standardized Patient and offers structured conversations based on scenarios to guide students into an effective flow of questioning. It integrates components of existing technologies such as Google, AWS, and Unity to reduce barriers to its (re)development and acceptance.

History

Journal/Conference/Book title

IEEE International Conference on Teaching, Assessment, and Learning for Engineering, New Zealand, 27 Nov – 1 Dec 2023.

Publication date

2023-11-27

Version

  • Post-print

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© 2023 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

Corresponding author

Chien Ching Lee

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    Keywords

    chatbotstructured conversationsphysiotherapyclinical history-takinguser experience

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    In Copyright

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